Refund policy

We hope you love every jar and every spoonful. Because our products are food items, we’re unable to accept returns on opened packages or items with broken safety seals. 

If something arrives damaged, incorrect, or not quite right, reach out to us within 7 days with your order number and a photo. We’ll always do our best to make it right.

Unopened products in their original condition may be returned within 14 days. A $9.99 return shipping fee applies unless the issue was our mistake. We don’t offer exchanges, and there are no restocking fees. 

Refunds will be processed within 3 to 4 business days once returned items are received and inspected. If you have any questions, feel free to contact us at sesame.pro.us@gmail.com